CONTACT US
Contact Us
We’re here to help! Whether you have questions about your order, need assistance with sizing, want to request a return or exchange, or simply need support — our team is ready to assist you.
📩 Customer Support Email
For all inquiries (orders, shipping, refunds, returns, exchanges, product questions, etc.), please contact us at:
support@anithread.com
We typically respond within 24–48 hours on business days.
🕒 Customer Service Hours
Monday–Friday: 9:00 AM – 6:00 PM (GMT-8)
Weekend messages will be answered the next business day.
📦 Order Issues
If you have an issue with your order (missing item, wrong size, damaged item, tracking not updating, etc.), please include the following in your email to help us resolve it faster:
- Your full name
- Order number
- Email used at checkout
- A brief description of the issue
- Photos (if applicable)
🔄 Returns & Exchanges
If you wish to request a return or exchange, please contact us first so our support team can guide you through the process.
🤝 Our Commitment
At Anithread, customer satisfaction is our top priority. No matter the issue, we will do our best to make sure you have a smooth and positive shopping experience.
If you need help, don’t hesitate — we’re only one message away!