SHIPPING POLICY
Shipping Policy
Thank you for shopping at Pawrelia. We aim to provide fast, reliable, and transparent shipping for all customers. Please review the details below to understand how your order will be processed and delivered.
🌍 Shipping Areas
We currently ship to the following countries:
- United States
- Canada
- United Kingdom
- Australia
- New Zealand
Other regions are not supported at this time.
⏱ Processing Time
Order Processing: 1–3 business days (Monday–Friday)
Production Time (for customized apparel): 2–4 business days
Total Processing Time: 3–7 business days depending on order volume
🚚 Shipping Methods & Fees
We offer simple and affordable shipping options based on your order total:
- FREE Shipping — Orders $50+
- Standard Shipping — $5.99 (orders under $50)
Shipping fees are automatically calculated at checkout.
📦 Estimated Delivery Time
Delivery time may vary based on your location and seasonal volume.
| Location | Processing Time | Shipping Time |
|---|---|---|
| United States | 3–7 Business Days | 6–12 Business Days |
| Canada / New Zealand | 3–7 Business Days | 8–15 Business Days |
| United Kingdom / Australia | 3–7 Business Days | 7–14 Business Days |
A tracking number will be emailed once your order has shipped.
💰 Tax & Duties
We cover all taxes and duties for international orders. Customers will not pay additional fees upon delivery.
- Seller Responsibility: All VAT, import taxes, and customs duties are fully covered.
- Customer Responsibility: You will not be charged any additional delivery taxes. If an issue occurs, contact us and we will resolve it.
❗ Important Notes
Address Accuracy: Please ensure your shipping address is correct. We are not responsible for delays caused by incorrect addresses.
Lost or Damaged Packages: If your package is lost or arrives damaged, contact us immediately. We will assist with replacement or resolution.
📩 Contact Us
If you have questions about your order or shipping status, please contact our support team:
Email: support@Pawrelia.com